Client reviews: buying & selling property

When I purchased my two apartments in Altea Hills, I found the support provided by Altea Casas to be very professional and personal. There were certain barriers for me when it came to buying a property in Spain: I did not speak the language and was unfamiliar with the laws, regulations and procedures. Ronald removed those barriers: he is Dutch but also speaks Spanish well. Thanks to his extensive experience, he naturally knows all the relevant laws, regulations and procedures. This not only made the process easier, but also gave me a great deal of confidence in buying a property in Spain.

The service provided by Altea Casas was perfect, particularly the support after the purchase. In the Netherlands, we are used to being able to pay for or arrange almost everything online, but things work differently in Spain. At the time, many matters had to be arranged in person, such as setting up electricity and water connections and dealing with other administrative requirements. There are quite a few complexities involved, and this is exactly where Altea Casas helped me tremendously.

Another thing I really appreciate is that Altea Casas has an extensive network of reliable contacts. Whether it concerns renovations, practical matters, or tax and market-related knowledge, they know exactly what they are talking about and who to put you in touch with.

My apartments in Altea Hills have beautiful sea views, and I am very happy with the choice I made. The region itself has also undergone many positive changes; Altea town and Albir have been completely revitalised and feel lively and well maintained.

When purchasing my house in Altea, I was assisted by Ronald Elkhuizen of Altea Casas, and I found the experience very pleasant. Ronald is very responsive and proactive: he replies quickly, takes initiative and makes sure you remain well informed throughout the entire process.

What I really appreciate is his knowledge of the property market. Ronald is very well informed about what is happening in the region and has a realistic understanding of what is important when purchasing a property. He regularly kept me updated on developments concerning my own property, as well as new properties coming onto the market. This gave me the feeling that he was genuinely involved and actively thinking along with me.

His availability was also excellent. Ronald is often available by phone and also responds quickly by email. This is very important when buying a house in Spain, because you want to have clarity about the next steps as quickly as possible.

You can also tell from everything he does that Ronald has a great deal of knowledge and experience as a real estate agent. He knows how to present a property properly, how to conduct a viewing in a pleasant way and which details are important, such as preparing the property and making sure everything looks its best. That professional approach gave me a great deal of confidence.

All in all, I am very satisfied with Altea Casas and the guidance provided by Ronald. I would certainly recommend him to anyone looking to buy a property in Altea or the surrounding area.

We have been coming to Altea Hills since 2018 and were introduced to Ronald through a friend of my daughter. Due to personal circumstances, we had to put our plans on hold at the time, but our son then took over and bought a villa in the Hills through Ronald in 2018. Through my daughter’s friend, and now also through our son, we heard very positive things.

We particularly value after-sales service, and that is exactly where Ronald pays a lot of attention. You can buy a property anywhere, but you need a lawyer, tax returns, an insurance agent, etc., etc. Ronald has always helped us very well with all of this, so that we could receive assistance in Dutch, as we do not speak Spanish.

Aside from that, Ronald went out of his way to show us various villas so that we could make a well-considered decision. To this day, we are still extremely happy with the purchase we made through Ronald in December 2019.

I had a very pleasant experience with Altea Casas and Ronald Elkhuizen when selling my house in Altea Hills. From the very first contact, the guidance felt good and trustworthy. Ronald and the team took their time, thought along with me and made sure everything remained clear and easy to follow throughout the entire process.

What makes Altea Casas special to me is their excellent personal approach. You are not simply treated as a client, but genuinely as a friend. They listen carefully to what you are looking for, adapt to your wishes and situation, and always remain transparent. That gave me a great deal of confidence.

You can also tell that Altea Casas has extensive knowledge of the market and of the properties they sell. They know what they are talking about and genuinely stand behind their product. They do not string you along, but provide honest and clear information. I find that very important when buying a property in Spain.

The properties are also always presented very well. Everything looks well cared for during viewings, and the online presentation is strong as well. When you sell your house through Altea Casas, they make sure it is presented properly online, with professional photographs and beautifully produced drone photography. This shows that they pay attention to quality and detail.

The team is diverse, speaks many languages and is easy to reach. This makes communication easy and pleasant, especially when you are buying or selling a property from abroad.

All in all, I am very satisfied with my experience with Altea Casas. I would certainly recommend Ronald and his team to anyone looking to buy or sell a property in Altea Hills or the surrounding area.

I bought my house in Altea Hills and came into contact with Altea Casas and Ronald Elkhuizen during that process. Initially, I was working with another real estate agent, while Altea Casas represented the seller. However, as the process progressed, I noticed that Altea Casas took a lot of work off my hands and, in particular, continued to help me well after the purchase. That is why I ultimately continued working with Altea Casas for the after-sales service as well.

I came to know Ronald as a good salesperson with extensive knowledge of the market. He has a great deal of know-how, and you can tell that he has been established in the region for a long time. As a result, he knows what is happening in the market, which properties are interesting and what buyers need to take into account. That experience gave me confidence during the purchasing process.

What I particularly appreciated was that Altea Casas does not stop once the purchase is complete. It was precisely in the period afterwards that they helped me very well with practical matters and clear information. They took responsibility, thought along with me and made sure I never felt that I was on my own.

I also appreciate Altea Casas for its strong market knowledge and personal guidance. The fundamentals are solid: they know the region, have extensive knowledge of the properties they sell, and Ronald knows how to present a property effectively. As with any company, there are always areas where the presentation and overall image can be refined further, but for me, their involvement, experience and in-depth knowledge made the difference.

All in all, I look back positively on my experience with Altea Casas. In particular, the support after the purchase, Ronald’s market knowledge and their committed way of working mean that I would certainly recommend them.

I had a very pleasant buying experience with Altea Casas and Ronald Elkhuizen when purchasing my apartment in Altea Hills. From the very first contact, the guidance felt personal and trustworthy. Ronald took the time for me, listened carefully to my wishes and made sure the entire process remained clear and easy to follow.

What I really appreciated was Ronald’s very detailed approach to the property-buying process. He pays attention to the right things, calmly explains what is important and makes sure you do not overlook anything. At the time, he negotiated a very good purchase price for me. He is also always easy to reach, and the contact remains personal. That gave me a great deal of confidence.

I bought an apartment in Altea Mascarat and was assisted by Ronald Elkhuizen of Altea Casas. My experience was very good. From the beginning, the guidance felt clear, personal and well organised. Ronald had prepared everything thoroughly and made sure the purchasing process went smoothly.

What I really appreciated was Ronald’s ability to act quickly and get things done. During the purchase, I never had to wait long for responses, and there were no difficulties or problems. Everything was clear and hassle-free, which gave me a great deal of peace of mind when buying an apartment in Spain.

The support from Altea Casas both during and after the purchase was also very valuable. Ronald has good contacts in the region and helped me find contractors and people who could install the kitchen. That makes a big difference, because you do not have to figure everything out yourself and you know that you are being put in touch with reliable people.

For me, Altea is the nicest town, and that is also why I wanted to buy there. It is nice to see the region becoming increasingly lively and Altea continuing to develop as an enjoyable and vibrant place.

All in all, I look back on my purchase through Altea Casas with a very positive feeling. The guidance was professional, fast and pleasant, and I would certainly recommend Ronald and his team.

We bought an apartment in Mare Nostrum through Altea Casas and look back on the experience very positively. After a bad experience with a previous real estate agent, we came to Altea Casas, partly because of the positive experiences we had heard from other clients. From the very first contact, we noticed that Ronald Elkhuizen works differently: personally, reliably and with genuine attention to the client.

Ronald guided us excellently throughout the entire purchasing process. He gives honest advice, thinks things through with you and carries out thorough research into the property you want to buy. This gave us a great deal of confidence, especially because when purchasing a property in Spain, you want to know that everything is in order. Ronald was punctual, kept us constantly up to date and made sure we always knew exactly where we stood.

We had also appointed our own lawyer, but that cooperation did not go entirely smoothly at first. This was precisely where Ronald showed himself at his best. He remained calm, professional and solution-oriented, and managed to bring the right people together in a pleasant way. In the end, Ronald and the parties involved worked everything out together, allowing the process to continue in a clear and positive way. We appreciated that enormously.

Ronald also genuinely took a lot of work off our hands. For example, he accompanied us to arrange our NIE number because the process was unclear to us. He also helped us with contacts in the region, and it is clear that he has extensive knowledge as a real estate agent. The personal contact was very pleasant, and we also appreciated being able to communicate simply in Dutch.

The location of our apartment is perfect for us, with beautiful 180-degree sea views. We are very satisfied with Altea Casas and would recommend Ronald and his team without hesitation to anyone looking to buy a property in Spain.

We were introduced to Altea Casas through another client and had a very pleasant experience with Ronald Elkhuizen from the very first contact. We quickly established a good connection, which immediately gave us confidence. When purchasing our villa in Jalón, Ronald guided us extremely well and took many concerns off our hands.

Buying a house in Spain is a major step and naturally comes with some tension. This is exactly where Ronald helped us so well. He explained everything calmly and clearly, kept an overview of the process and made sure we knew exactly what needed to be done. The practical steps, documents and planning were all clear, which made the purchasing process easy for us to follow.

Communication with Ronald was good and very personal. We genuinely felt that he listened to us and that we were not treated like just another number. Everything was explained properly and nothing remained unclear. Ronald was also not pushy, which we greatly appreciated. He gave us the space to make our decisions calmly while continuing to think along with us.

We had already made an initial selection of properties ourselves through Idealista. Ronald then helped us refine that selection further and also showed us the surrounding area properly before we proceeded with the purchase. That was very valuable, because you are not only buying a house, but also choosing a place where you want to feel at home.

From the beginning, it was clear what we could expect from Altea Casas and Ronald, and he fully lived up to those expectations. All in all, we look back with great satisfaction on the purchase of our villa in Jalón. We would recommend Altea Casas and Ronald without hesitation to anyone looking to buy a property in Spain.

We have known Ronald Elkhuizen from Altea Casas since we sold our property through him in 2021. Our experience was very positive from the very beginning. The entire sales process was smooth, reliable and professional, with clear communication and proper guidance from A to Z.

Ronald is an open, honest and trustworthy real estate agent who genuinely takes the time to explain everything properly and think along with you. Even after the sale, Ronald remained available for any questions, which really made a difference to us. So when we later wanted to buy a new property, it was only natural for us to work with Ronald and Altea Casas again.

The purchase process was also complete, smooth and reliable. This gave us a great deal of confidence throughout the entire process. We look back on our experience with Altea Casas very positively and can certainly recommend them to anyone looking for a reliable real estate agent.

We are very satisfied with our experience with Altea Casas. By now, we have already purchased two properties through Ronald Elkhuizen, and each time the entire process went very smoothly and professionally.

The sale of our property through Victor Feijoo was also handled extremely well. Everything was followed up clearly, and we felt well supported throughout the entire process.

What really makes the difference for us is the follow-up after the purchase and sale. In our view, 40% of the value lies in the after-sales service, and this is where Altea Casas truly excels. They do not stop once the transaction is completed, but continue to think along with you, follow up and help wherever needed.

We also received excellent assistance with practical matters, such as reliable contacts for renovation work and trustworthy people locally. This gave us a great deal of confidence and made the entire process much easier.

The cooperation feels personal and trustworthy. Even our son is now doing an internship at Altea Casas, which, for us, only confirms how strong the relationship and trust are.

We can therefore wholeheartedly recommend Altea Casas to anyone looking for a reliable partner for real estate in Spain.

I am a Belgian client and have had very positive experiences with Altea Casas. Because I live in Belgium myself, it was important for me to work with a real estate agent in Spain who is reliable, communicates clearly and keeps their promises. That is certainly what I experienced with Altea Casas.

I received excellent assistance from Ronald Elkhuizen with the valuation and sale of my first apartment. Everything went smoothly and professionally, which immediately gave me confidence in the cooperation.

Later, I also had my second apartment sold through Altea Casas, with Victor Féijoo guiding me correctly and professionally. This sale took a little longer, but throughout the process the follow-up remained good and I was kept clearly informed.

In addition, I received good support from Adam Jagielski with everything related to the utilities. This was also followed up properly and handled correctly.

What has stayed with me most is that Altea Casas works in a very correct and reliable manner. In a region where agreements are not always kept as punctually as expected, I experienced that Altea Casas does keep its promises. Everything was properly arranged, from the first contact through to the complete handling of the process.

The communication was clear, the follow-up was good, and I always had the feeling that everything was being handled professionally and properly, even though I was in Belgium myself. I can certainly recommend Altea Casas to anyone looking for a reliable real estate agent in Spain.